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Principles of marketing / Philip Kotler, Gary Armstrong.

By: Contributor(s): Series: Always learningPublisher: [Hoboken] : Pearson Higher Education, [2018]Edition: Seventeenth editionDescription: xxiv, 707 pages ; 29 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780134492513
  • 013449251X
Subject(s): DDC classification:
  • 658.8
LOC classification:
  • HF5415 .K636 2018
Contents:
Part 1. Defining marketing and the marketing process -- Marketing : creating customer value and engagement -- Company and marketing strategy : partnering to build customer engagement, value, and relationships -- driven strategy and mix.
Part 2. Understanding the marketplace and consumer value -- Analyzing the marketing environment -- Managing marketing information to gain customer insights -- Consumer markets and buyer behavior -- Business markets and business buyer behavior.
Part 3. Designing a customer value-drive strategy and mix -- Customer value-driven marketing strategy : creating value for target customers -- Products, services, and brands : building customer value -- Developing new products and managing the product life cycle -- Pricing : understanding and capturing customer value -- Pricing strategies : additional considerations -- Marketing channels : delivering customer value -- Retailing and wholesaling -- Engaging consumers and communicating customer value : integrated marketing communication strategy -- Advertising and public relations -- Personal selling and sales promotion -- Direct, online, social media, and mobile marketing.
Part 4. Extending marketing -- Creating competitive advantage -- The global marketplace -- Sustainable marketing : social responsibility and ethics -- appendix 1. Marketing plans -- appendix 2. Marketing by the numbers -- appendix 3. Careers in marketing.
Summary: "In a fast-changing, increasingly digital and social marketplace, it’s more vital than ever for marketers to develop meaningful connections with their customers. Principles of Marketing helps students master today’s key marketing challenge: to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives. To help students understand how to create value and build customer relationships, Kotler and Armstrong present fundamental marketing information within an innovative customer-value framework. Thoroughly revised to reflect the major trends impacting contemporary marketing, the 17th Edition is packed with stories illustrating how companies use new digital technologies to maximize customer engagement and shape brand conversations, experiences, and communities."--Publisher's description.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Textbook — High Demand Textbook — High Demand Learning Library Adult Non-Fiction TXTBK 658.8 Kot (Browse shelf(Opens below)) Available 78731000550406

Includes bibliographical references and index.

Part 1. Defining marketing and the marketing process -- Marketing : creating customer value and engagement -- Company and marketing strategy : partnering to build customer engagement, value, and relationships -- driven strategy and mix.

Part 2. Understanding the marketplace and consumer value -- Analyzing the marketing environment -- Managing marketing information to gain customer insights -- Consumer markets and buyer behavior -- Business markets and business buyer behavior.

Part 3. Designing a customer value-drive strategy and mix -- Customer value-driven marketing strategy : creating value for target customers -- Products, services, and brands : building customer value -- Developing new products and managing the product life cycle -- Pricing : understanding and capturing customer value -- Pricing strategies : additional considerations -- Marketing channels : delivering customer value -- Retailing and wholesaling -- Engaging consumers and communicating customer value : integrated marketing communication strategy -- Advertising and public relations -- Personal selling and sales promotion -- Direct, online, social media, and mobile marketing.

Part 4. Extending marketing -- Creating competitive advantage -- The global marketplace -- Sustainable marketing : social responsibility and ethics -- appendix 1. Marketing plans -- appendix 2. Marketing by the numbers -- appendix 3. Careers in marketing.

"In a fast-changing, increasingly digital and social marketplace, it’s more vital than ever for marketers to develop meaningful connections with their customers. Principles of Marketing helps students master today’s key marketing challenge: to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives. To help students understand how to create value and build customer relationships, Kotler and Armstrong present fundamental marketing information within an innovative customer-value framework. Thoroughly revised to reflect the major trends impacting contemporary marketing, the 17th Edition is packed with stories illustrating how companies use new digital technologies to maximize customer engagement and shape brand conversations, experiences, and communities."--Publisher's description.

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